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QuestionsTry our FAQ search!
1. How do I change my master code ?
Enter your present master code, press 8 , enter 02, and enter your new master code twice. The keypad will beep to acknowledge that the code was changed. 2. How do I add or delete a user code on my system ?
Enter your master code, press 8 , enter 03, enter your new user code. You can add up to 30 user codes from number 03 to number 32. To add user code #04, do the following... Enter your master code, press 8 , enter 04, enter your new user code. You can do this to enter each code from number 03, 04... to number 32. To delete a code, enter your master code, press 8 , enter 03-32 depending on which code number that you want to delete, press # and 0 to delete the code.
3. How do I change the time display ?
4. What are the STAY and AWAY buttons for ?
The Stay button is a quick way to turn on your system when you are inside the home. It will automatically bypass motion detectors in your home. The Away button is a quick way to turn on your system when no one will be left in your home or business. All motion detectors will be activated. In order to activate either mode, you must enter a valid code and press the Stay or Away button. 5. How much time do I have to leave or enter the building ?
All of our systems are programmed so that you will have 45 seconds to exit the building and 30 seconds to enter the building and disarm the system. There may be occasions and circumstances where the system has been programmed for either shorter or longer exit & entrance times. The installing technician would have recorded and conveyed this to the subscriber at the time of installation or programming. 6. How do I turn off my system ?
To turn off your system, simply enter your master code or any valid user code and press OFF. If the system fails to turn off, the code entered was invalid. 7. How do I turn the chime on or off ?
Enter your master code or any valid user code and press the Chime button to either turn on or off the chime function. On this system, the chime will sound whenever the zone is opened only. Remember that if any door or window are already opened for any particular zone, you will not hear the chime sound if you open any other door or window on that same zone. 8. How do I reset my smoke detector ?
Enter your master code or any valid user code and press OFF to reset the smoke detector(s) once smoke has cleared from the smoke detector area(s). 9. How do I use the panic buttons ?
If you do not have separate panic buttons on your keypad, you must press and hold both designated buttons for 3-4 seconds. The decals on your keypad will show which buttons operate which panic alarm. Generally, the bottom * and #. buttons are for Police panic. For single button design, press and hold the panic button for 3-4 seconds. The FIRE Panic button will cause the system to sound a 'Pulsed' siren sound. The MEDICAL Panic button will cause the keypad to sound continuously. There is no siren sound for a Medical alarm. The POLICE Panic button will cause the system to sound a constant siren sound. Once the POLICE Panic button is pressed and the siren sounds, there is no recourse to cancel the alarm with the central station. The central station will automatically dispatch the authorities and will not call the premise telephone numbers. NAP operators, technicians, nor anyone else are able to cancel the police dispatch. You may call 911 yourself to let them know that the alarm was a mistake, but the authorities will come and will have to enter the building in order to insure everyone's safety. The POLICE Panic button is a powerful tool that must be used wisely. If you have remotes/keyfobs with MEDICAL and/or POLICE panics built-in, they will behave in exactly the same way as the corresponding keypad buttons on your system, as described above. 10. What is the exit button for ?
When your system is armed in the Stay mode and you are in the home, you may exit after pressing the Exit button for 3-4 seconds. This will allow you a time-window of 2 minutes to exit using an entry/exit zone. Once the zone is closed, example; the door is closed, the exit time will end immediately. If you attempt to re-enter the premises, the system will go into the entrance countdown-mode and you will need to enter a valid code to disarm the system. 11. What is the Instant mode and how do I arm my system that way ?
The Instant mode allows you to arm your system in the Stay mode but removes the entrance delay on your entry/exit zone(s). This mode is generally used for night-time arming for a personal residence. It allows for a total instant alarm on all zones on your system. The exit delay on your entry/exit zone(s) on your system will still be available. Enter your master or user code and press 7 , to arm your system in the Instant mode. Please note that all the zones on your system must be closed and the green ready light must be lit on the keypad before you can arm your system. 12. I had an alarm on my system, how do I get rid of the extra information on my keypad ?
The keypad will display the memory of the
zone(s) that went into alarm with the word ALARM underneath the zone number. 13. How do I use the BYPASS button ?
14. What is the MAX button for ?
The Max mode allows you to arm your system in the Away mode but removes the entrance delay on your entry/exit zone(s). This mode is generally used for vacation-time arming for a personal residence. It allows for a total instant alarm on all zones on your system. The exit delay on your entry/exit zone(s) on your system will still be available. Enter your master or user code and press 4 , to arm your system in the Max mode. Please note that all the zones on your system must be closed and the green ready light must be lit on the keypad before you can arm your system. Additionally, you will need remotes/keyfobs in order to get back into your house since the entrance delay has been removed.
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